Are you aware that it’s simple to finish nearly all your DSHS online business or via phone?

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Are you aware that it’s simple to finish nearly all your DSHS online business or via phone?

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Effective March 26, 2020. Complete solutions may also be available by phone through the consumer Service Contact Center at 877-501-2233:

  • Make an application for benefits or complete eligibility review without filling in a paper or online type
  • Complete an meeting for advantages
  • Get instance information or report modifications
  • Complete a mid-certification review
  • Demand an upgraded EBT card
  • Reach a WorkFirst situation supervisor or social worker

A couple of in-person solutions can be found in CSO lobbies for the restricted wide range of clients to grab:

  • An EBT card, if the person has general distribution mail solutions just as well as for certain expedited food recipients. Other EBT cards may be mailed through the merchant or via an office mail process that is local. Customers may contact EBT customer support at 888-328-9271 for EBT card replacements.
  • Crisis support solutions, whenever mailing those solutions just isn’t an alternative.

Clients may continue steadily to disappear documents via drop bins, where available. Paperwork is likely to be found daily and routed for processing.

  • Clients can submit applications, reviews and mid-certifications online for program support. They are able to additionally report modifications and locate other services that are local.

Services Available On The Internet

Make an application for benefits, submit your review or report modifications anytime! You have access to these types of services from anywhere with online access — such as for example a house computer, regional library or community center.

Mobile |877-501-2233

Day phone services will be available from 8 a.m. — 5 p.m. Every business. Contact us at 877-501-2233 Monday — Friday. Hours for interviews are 8 a.m. — 3 p.m.

Our greatest amount times are between your hours of 11 a.m. And 3 p.m., on Mondays and in the very first and final three workdays regarding the thirty days. You may experience delays if you call during these times.

By calling this true quantity, you are able to:

  • Get information and report changes about all of your advantages
  • Before 3 p.m.: Complete your meeting for money or meals (application/eligibility review/mid-certification review)
  • Do your review for medical
  • Demand an EBT Substitution Card
  • Access our automatic Answer Phone system twenty four hours each and every day

In-person (locate workplace in your area)

Day Walk-in services are available from 8 a.m. To 5 p.m. Every business. Clients trying to get advantages whom sign in by 3 p.m. Are going to be offered that day. Lobby Navigators can be obtained until 5 p.m. To help clients with routine things, such as for instance paperwork fall off and online solutions.

Hours of procedure: Monday — Friday 8 a.m. To 5 day that is p.m. Same solutions: Monday — Friday 8 a.m. To 3 p.m.
EBT issuance: Monday — Friday 10 a.m. To 2 p.m.
Replacement EBT cards are granted by mail. Phone 1-888-328-9271 to request an alternative card.

Services obtainable in the local office

Keep in mind, almost all of the following solutions can additionally be completed online or by phone:

Walk-in solutions can be obtained from 8 a.m. To 5 p.m. Every working day. Clients trying to get advantages whom sign in by 3 p.m. Would be offered that day. Lobby Navigators can be found until 5 p.m. To aid clients with routine products, such as for example paperwork drop off and online solutions.

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